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Salesforce · May 2026 · Product

How SharkNinja Turned Product Unboxing Into a Guided AI Conversation

A QR code on the box opens a mobile-first Agentforce session that walks customers through setup in real time. Converts the post-purchase moment — historically the peak frustration window — into a live dialogue.

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  • ai
  • agentforce
  • consumer-experience
  • post-purchase

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