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MarTech · December 2024 · Strategy

SharkNinja Embarks on Its Salesforce AI Journey

CIO Velia Carboni explains why Agentforce is a different bet than legacy chatbots: 'It feels more personal, more like a dialogue.' The first public signal of the full-company Salesforce migration and the AI direction behind it.

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  • ai
  • agentforce
  • salesforce
  • data-strategy
  • cio

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