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Retail Technology Innovation Hub · April 2025 · Partnership

SharkNinja Among First Consumer Goods Brands on Salesforce Agentforce

SharkNinja and Fisher & Paykel were early adopters of Salesforce's Agentforce for Consumer Goods — using gen AI to automate customer support while routing complex cases to human agents for higher-value interactions.

Read at Retail Technology Innovation Hub
  • ai
  • agentforce
  • customer-service
  • salesforce

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